Request Return Authorization

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If you are not completely satisfied with your purchase, we are here to help.


You have 30 days to return an item from the date you received it. Your item must be in the original packaging. Simply enter your order information and email below. You will receive an email containing a Return Authorization as well as UPS tags to return your item. Print the tag, adhere it to the item, and drop it off at a UPS drop off location.


Once we receive your item, we will initiate a refund with your credit card company (or original method of payment). You will receive a credit within the specified days set by your card issuer´s policy.


SINGERstore will send UPS tags via email for you to return your machine at no cost to you.

Contact Us:

If you have any questions regarding your return, please contact us at 1-844-293-2141 or

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